Message query

HS Flautt, Paula's Avatar

HS Flautt, Paula

20 May, 2014 01:19 PM

Working on the Rubrix evaluation for Lesa Roman 2013-2014 I received a message box saying "something went wrong". What does this mean? What are the ramifications?

  1. Support Staff 1 Posted by Alderson, Bruce... on 20 May, 2014 04:32 PM

    Alderson, Bruce (Edwin)'s Avatar

    Hi Paula,

    This error most likely means that Rubrix failed to automatically save a change due to a temporary network error. Such errors can be caused by local or remote network outages and generally resolve themselves quickly. If you did not see continued network errors, then the only risk is that one single small change may have been lost (i.e., a comment, single observation), but even this happens fairly rarely.

    If you continue to see this error let us know and we will investigate it promptly.

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