I can't delete rublets

Dowell, Adam's Avatar

Dowell, Adam

15 Aug, 2014 06:48 PM

I tried to click the red trash can sign, then the drop-down "delete" button, but I got a blue error bar at the top. I can't delete rublets from any of our staff user accounts. Thanks, Adam [email blocked] 847-612-3522

  1. Support Staff 1 Posted by Alderson, Bruce... on 15 Aug, 2014 08:08 PM

    Alderson, Bruce (Edwin)'s Avatar

    I will investigate this and get back to you shortly.

  2. Support Staff 2 Posted by Alderson, Bruce... on 15 Aug, 2014 08:35 PM

    Alderson, Bruce (Edwin)'s Avatar

    Hi Adam,

    I looked into this and there is a server glitch causing only rublets as part of rubric's marked as favourites to behave poorly. This isn't our intent, and I have assigned this to a developer to be completed as soon as possible.

    We'll let you know when a fix is available, which will likely be Monday.

  3. Support Staff 3 Posted by Alderson, Bruce... on 18 Aug, 2014 04:38 PM

    Alderson, Bruce (Edwin)'s Avatar

    Hi Adam,

    This issue should now be resolved.

  4. Alderson, Bruce (Edwin) closed this discussion on 18 Aug, 2014 04:38 PM.

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